The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
What information do we collect?
We may collect the following personal information:
Your IP address (in server logs)
Your name (where it is provided to us in the contact forms on this website)
Your email address (where it is provided to us in the contact forms on this website)
Your phone number (where it is provided to us in the contact forms on this website)
What do we use this information for?
Your IP address may be used for diagnostic and forensic reasons on our server or for the purposes of identifying your business name when browsing the site from a corporate network location.
We will use your name and other contact details for the purposes of answering enquiries.
How long will we keep your data?
Your IP address information will be retained in server logs for 30 days and then deleted.
Email address and contact information will be retained for 7 years following completion of any contractual engagement.
Contact information collected for newsletter purposes will be retained until removal is requested by the data subject.
How can I control the use of my data?
You have a wide range of rights as regards your personal data. Under current data protection laws, you have the right to request the following:
The right to erasure of your data (the right to be forgotten).
The right to object (the right to have us stop using your data for a specified purpose)
The right to amendment (the right to have incorrect data amended)
The right to access (to be given a copy of all the data we hold on you in a portable format)
The right to the restriction of processing (to restrict the use of your data)
Rights related to automated processing (we do not conduct any automated processing)
If you have any questions at all about your data or Blue Frontier’s data protection, please use the following contact information:
Post: Unit 1, The Woodford Centre, Old Sarum, Salisbury, Wiltshire, SP4 6BU
Phone: 01722 744574
You are also entitled to raise a complaint with the ICO whose details can be found here: www.ico.org
How do we protect your data?
As an ISO 27001:2013 accredited organisation, we already have the foundations of compliance pre-built as the technical and organisational measures required under this ISO accreditation are a good match to meet, and exceed, the test of “reasonable technical and organisational measures” required under the regulation. We are also registered with the ICO as a controller and processor under the terms of the DPA (Data Protection Act).
All our staff receive training on information security and data protection and we take this responsibility very seriously as an organisation.
Further information on data security can be found here: www.bluefrontier.co.uk/gdpr-statement
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
All allowed for under PECR, this website and its owners may use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.